Please carefully read and understand the following Terms & Conditions before accessing or using the Metro Lock services. By using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

  1. Scope of Services: Metro Lock provides locksmith and security-related services. These services may include, but are not limited to, lock installations, repairs, key cutting, and security consultations.
  2. Service Requests: Users may request services through our website, phone, or other designated channels. Metro Lock reserves the right to decline service requests at its discretion.
  3. Service Charges and Payments: Fees for services provided by Metro Lock will be communicated to the customer before the service is rendered. Payment is expected upon completion of the service. Metro Lock may charge additional fees for emergency or after-hours services.
  4. Appointment Cancellations: Customers are required to provide reasonable notice for appointment cancellations. Failure to do so may result in a cancellation fee.
  5. Liability: Metro Lock is not liable for any damage to property that may occur during the provision of services, unless such damage is a direct result of negligence on our part.
  6. Customer Responsibilities: Customers are responsible for providing accurate information about their needs and ensuring that our technicians have appropriate access to the premises for service.
  7. Intellectual Property: All content and materials provided by Metro Lock, including but not limited to logos, trademarks, and service descriptions, are the property of Metro Lock and may not be used without permission.
  8. Privacy Policy: The use of customer information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in the Privacy Policy.
  9. Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in [insert jurisdiction].
  10. Modification of Terms: Metro Lock reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

By availing of Metro Lock’s services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.